Refund policy
GANG28 Return & Refund Policy
Last updated: July 25, 2026
At GANG28, every order is made especially for you once your purchase is placed. Because of this, we aim to ensure every product meets our quality standards before it reaches you.
Returns
As our products are made to order, we do not accept returns or exchanges for:
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Incorrect size ordered by the customer.
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Change of mind.
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Colour preference.
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Accidental orders.
Please review our size guide carefully before placing your order.
Damaged, Defective or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 14 days of receiving your order.
Email: gang28team@gmail.com
Please include:
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Your order number.
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A description of the issue.
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Clear photos showing the problem.
If the issue is confirmed, we will provide a replacement or a full refund at no additional cost.
Lost Packages
If your package appears to be lost during shipping, please contact us. We will work with our shipping partners to investigate the issue and provide a suitable solution.
Refunds
Once your claim has been reviewed and approved, refunds will be issued to your original payment method. Depending on your payment provider, it may take 5–10 business days for the refund to appear.
Order Changes & Cancellations
Because orders enter production quickly, cancellations or changes can only be made within 2 hours of placing your order. After production begins, we are unable to cancel or modify your order.
Contact Us
GANG28
Email: gang28team@gmail.com
Thank you for supporting GANG28.
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